Qullqi turns two years old today, and despite the current situation of lockdowns and quarantines, we are happy and proud of the past 24 months. It is also a great satisfaction to communicate that all our collaborators in Peru and Europe are healthy as well as their families. We also think of you and your family and friends, and those who have lost someone beloved.
It is true that we had wished to celebrate our 2nd anniversary in a different fashion; nevertheless, we understand that crisis are also opportunities and as such, we have reacted accordingly. At the beginning of the year, we expected to launch our new 2020 collection by May. This is now delayed at least by a quarter and will come in around next August. We had finalized discussions and selection of future designs and were moving onto prototyping phase when full lockdown kicked-in in Peru, home of our design team. Now that the situation, although still critical, is slightly improving and restrictions relaxed, we can plan our next steps. We’ll share the latest updates on our socials on Instagram and Facebook.
However, the last weeks have not only been time to regret and see how the crisis became more impactful. We adapted. As part of the measurements we took in order to keep our business up and running despite restrictions, we decided to:
- In March we got in Europe additional stock on-hand to serve incoming orders. Even though our ateliers are closed in Peru, we are still open via our webshop, getting orders and delivering them as usual.
- We have extended our return and refund days policy from 14 to 30, at least until the end of summer 2020.
- Our stock has been disinfected without compromising the quality of its handcrafted character.
- Our staff wears gloves to minimize contact with our products.
- Shipments are delivered contact-free via UPS.
In addition, we used the past weeks to tackle necessary improvements. We are now redesigning our packaging, making it more appealing for you, our customers, while keeping sustainability and elegance as key elements of our brand. We’ll be featuring these new boxes and pouches in the coming events where we’ll participate. Stay tuned for more news.
Last but not least, we understand that there are other people much more affected by the coronacrisis. This is why we continue to contribute with part of our revenue in partnership with Angeles Unidos en Accion in Peru . In the last days, they have materialized this help in remote areas in the country. Once again, thanks for being part of this actions!
Finally, we acknowledge those anniversaries and celebrations we all couldn’t celebrate. We care about you and your loved ones. If you know someone who needs a nice gift or reminder of your love or friendship, remember that Qullqi has the perfect jewel with a nice story behind.
We’ll make it together through the current situation. Thanks for the past two years!
Stay healthy and safe!